Call toll free
800-216-1965

Receive 5% off when ordering online Just add the word seashells to the coupon field during checkout.

 



  If you prefer to send your order by fax or mail use this Printable Order Form.

The most frequently asked question:
Q - Is your site secure?
A - YES, Your QualityShells.com purchase is processed in real time using a secure eCommerce server called Veritech, which is run by Yahoo.com. Then your order is encrypted with PGP before being sent to QualityShells.com.


More frequently asked questions:
Q - Do sand dollars need to be hardened? 
A - No. When processed correctly (like ours) they do not need to be hardened unless you are using some of the smaller ones for jewelry which then I would suggest using polyurethane or lacquer. Most sand dollar hardener on the market is 50% water and 50% white school glue and when brushed on it dries clear. 

Q - Is there a minimum order amount?
A - No, there is no minimum order amount because we realize that samples are often needed to find the type and size suited for your needs.

Q - Will my sand dollars arrive broken?
A - Possibly, but not likely. We very seldom have items arrive broken. If you have broken sand dollars arrive just email us to get them replaced at no charge. All replacements will be shipped First Class Mail unless you pay for expedited shipping.

Q - Are my items in stock?
A - If your items are out of stock you will not be able to order them because the order button will be grayed out.

Q - How much is shipping?
A - You can find your shipping cost by putting your items in the cart, enter your zip code, then choose the type of shipping you want. After that just hit the "apply" button.

Q - When will my order ship?
A - We ship immediately, usually the same day depending on how late in the day your order is received.

Q - How will I know that my order has been received by your ordering system?
A - You will receive an email immediately after you place your order confirming that we have received it.

Q - How will I know that my order has been shipped?
A - You will receive a second email with tracking information included.

Q - Do you ship outside of the USA?
A - Sorry but we no longer ship outside the USA but we do ship to US territories. Must have a US zip code for us to ship to you.



Other frequently asked questions:
Q
- Will you sell my information?
A - No, we use your information for order processing only.

Q - What if I need to return an item?
A - No problem, just call ahead of time so we can add an explanation to your order. If a mistake was made on our end there will not be a restocking fee and we will reimburse you for the return shipping. No restocking fees will be added for exchanges of a different type or size but you pay the return postage for exchanges. A 15% restocking fee may apply for reasons other than above.

 

We are not drop shippers,
we warehouse all of our products.



Return Policy - Feel free to return any items. Items returned for reasons other than being defective or an error on our part will be subject to a 15% restocking charge.

If you prefer to send your order by fax or mail then enter all your information in the cart, choose your shipping option, click the update or apply button, then print that page and mail or fax it to us.

Call toll free from anywhere in the USA. 800-216-1965
Local call 941-722-3146

Fax orders toll free to: 1-866-601-2678

All Florida residents will be charged 6.5% sales tax.

TO SEND CHECK OR MONEY ORDER USE THIS ADDRESS:
Quality Sales Co LLC
1500 15th Ave Dr East #109
Palmetto, Fl 34221

TO RETURN PREAUTHORIZED ORDERS USE THIS ADDRESS:
Quality Sales Co., LLC
1500 15th Ave Dr East #109
Palmetto, Fl 34221

Payment Options - All major credit cards, Paypal, personal checks or money orders are accepted.


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QualityShells.com Jim at his desk

QualityShells.com Michelle at her desk

QualityShells.com Michelle in the shipping department

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QualityShells seashells

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QualityShells.com Michelle's dog Maui in her bed

QualityShells.com Michelle's dog Maui




 

Copyright 2004 - 2014, QualityShells.com, Palmetto, Florida 34221 USA